Privacy Policy
Last updated: January 2026
Lignara Ltd (“we”, “us”) is committed to protecting your privacy. This policy explains what personal data we collect, why, and what rights you have. We are the data controller for the information you provide.
1. Who we are
Lignara Ltd, a company registered in England and Wales (Company No. [COMPANY NUMBER]), registered office 61 Bridge Street, Kington HR5 3DJ, United Kingdom. For any privacy question, email hello@lignara.shop.
2. What we collect
- Contact details you give us: name, email address and phone number.
- Delivery details: postal address and country.
- Order information: the items you request and any specifications discussed.
Card details entered on our website are used only to process your order and are not stored on our servers.
3. How we use your data
- To respond to your order request and arrange your furniture.
- To take payment and arrange delivery across the UK and Europe.
- To provide aftercare and honour our guarantee.
- To meet our legal and accounting obligations.
4. Legal basis
We process your data to perform our contract with you, to comply with legal obligations, and, where relevant, on the basis of our legitimate interest in running our business. We only send marketing where you have asked us to.
5. Sharing
We share data only with trusted providers who help us operate — such as delivery partners and payment processors — and only as far as needed. We never sell your personal data.
6. Retention
We keep order records for as long as necessary to fulfil your order, provide aftercare, and satisfy legal and tax requirements, after which we securely delete them.
7. Your rights
Under UK data protection law you have the right to access, correct, delete or restrict the use of your personal data, and to object to certain processing. To exercise any of these, contact us. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
8. Cookies
This website uses only the minimal storage needed to function. We do not use third-party advertising cookies.
To exercise your rights or ask a question, email hello@lignara.shop.